Privacy and security
How are accounts secured?
Accounts are protected by a combination of technical, organisational, and procedural safeguards. These work together to keep your account and the information in it secure.
What protects my account?
- Data encrypted during transmission
- Secure cloud infrastructure and hosting environments
- Authentication and access controls
- Monitoring and logging of security-related events
- Regular security updates and maintenance
- Access to personal information on a need-to-know basis
Who can access my account data?
Access is limited to authorised personnel and trusted service providers who need it to operate, maintain, support, or secure the platform. They must meet strict privacy, security, and confidentiality requirements.
Can I do anything to keep my account secure?
Yes. Use a strong, unique password, do not reuse a password from another service, and avoid signing in on shared or public devices. If you think someone else may have access to your account, change your password and contact us.
Is my account completely safe?
No online service can guarantee absolute security. Subrise follows industry best practices and continues to strengthen its safeguards, but no system offers complete protection.
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