Privacy and security

Is it safe to use AI for mental wellbeing?

AI can be a helpful tool for relaxation, self-reflection, personal growth, and wellbeing when used appropriately. At Subrise, AI is used to personalise and deliver audio sessions based on your goals, preferences, and selected inputs. The technology helps create experiences that feel more relevant and engaging, but it does not replace professional judgement, therapy, or medical care.

How does Subrise use AI?

Subrise combines different AI technologies to personalise session content, adapt sessions to your goals and preferences, generate audio experiences, and improve the relevance of recommendations and guidance. AI supports the experience, but operates within a structured framework designed to promote safety, consistency, and user control.

What are the limitations of AI?

AI does not diagnose medical or mental health conditions, provide therapy or psychological treatment, replace healthcare professionals, or understand your situation in the same way a human professional can. For this reason, Subrise should be viewed as a wellbeing and personal growth tool rather than a healthcare service.

When should I seek professional support?

If you are experiencing significant emotional distress, mental health concerns, or symptoms that interfere with daily life, we encourage you to seek support from a qualified healthcare professional. Subrise can complement professional care, but should not be used as a substitute for diagnosis, treatment, crisis support, or emergency services.

We believe AI can make wellbeing support more accessible, personalised, and engaging. At the same time, we recognize the importance of transparency, privacy, user control, and appropriate safeguards.

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